Shipping policy

Shipping Timeline:

  • In-Stock Items:
    • All in-stock items will be shipped via UPS within 4 business days of the order being placed.
    • Customers will receive a shipping confirmation email with a tracking number once the item has been dispatched.
    • UPS will provide estimated delivery dates based on the shipping address provided by the customer.
  • Home Decor Items:
    • Some home decor items may require additional processing time before shipping.
    • Customers will be notified at the time of purchase if an item has an extended processing time.
    • Estimated shipping timelines for home decor items will be communicated to customers during the checkout process.
    • Please note that certain home decor items may take 3 weeks or longer to ship. Timelines vary and are stated in the item description.
  • International Shipping:
    • We offer international shipping depending on the destination country and items of interest. Please contact us directly for a custom shipping quote.
    • For international orders, shipping timelines may vary depending on the destination country and customs clearance procedures.
    • Customers will be provided with estimated delivery dates and tracking information for international shipments.
    • For our U.S. customers, in order to create a seamless shopping experience, we are pre-clearing all orders into the U.S. and prepaying all customs, duties and potential tariffs. What you pay at checkout is the final total with no surprise charges due upon delivery.
  • Expedited Shipping:
    • Expedited shipping options may be available for an additional fee upon request.
    • Customers interested in expedited shipping should contact our customer service team for assistance and pricing information prior to placing an order.
    • Duties and freight costs associated with expedited international shipments are the responsibility of the customer.
  • Order Tracking:
    • Customers can track the status of their orders using the provided UPS tracking number.
    • Updates on the shipping progress and estimated delivery date will be available through the UPS tracking portal.

Please note that while we strive to meet the specified shipping timelines, unforeseen circumstances such as inclement weather or carrier delays may impact delivery schedules. We appreciate your patience and understanding in such situations. If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer service team for assistance.